Our Policies :

Privacy Policy : Educational Experience stores collect and use your personal information to keep you up to date on the latest product announcements, special offers or other information we think you'd like to hear about.  We will never sell, give away or otherwise transfer your email address to any other person, company or entity.  Removal instructions are available on every email newsletter we send.

Trading Policy : All prices include GST and are subject to change without notice.  Please allow 10 days for delivery.  You will be advised of any delay.

Returns Policy : We will repair or replace (as necessary) any defect resulting from faulty materials or workmanship. This guarantee does not cover defects caused by misuse or normal play wear and tear.

Security Policy : Secure Sockets Layer, SSL, is the standard security technology for creating an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browser remains private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers. In order to be able to generate an SSL link, a web server requires an SSL Certificate. The InstantSSL certificate provided by Comodo is currently installed on this site, and creates secure links to protect transactions, passwords, personal details, etc.

If you are using Internet Explorer click on the 'locked' padlock symbol at the bottom of the browser window to display the security certificate specific to this site.  No credit card numbers or personal details are stored on our webserver and all sensitive information is sent through our encryption program to eliminate the risk of email interception.